Contact Us

*Please provide any supporting documentation/information that will help us investigate your dispute.

Subpoena address

Corporation Service Company
15 West South Temple, Suite 600
Salt Lake City, UT 84101
Subpoena procedures

Savings products

CDs, Money Market, and High-Yield Savings Accounts

Monday–Friday: 9 a.m. to 6 p.m. ET.

Monday–Friday: 9 a.m. to 6 p.m. ET.

General correspondence

Sallie Mae Bank
175 S West Temple, Ste. 600
Salt Lake City, UT 84101

Resources for schools

If you’re interested in becoming a Sallie Mae School Partner, visit our School Partners page to learn more and find out how to apply.

Current School Partners

If you have questions or need help with Sallie Mae private loan originations or any loan serviced by Sallie Mae, you can contact our School Assist SM team.

Note: Although the “Chat With Us” button may appear, we cannot utilize chat with School Partners. Instead, please contact us via phone, email, or fax using the information below.

Toll-free: 844-827-7478
International: 877-456-6221
Monday–Friday: 9 a.m. to 6 p.m. ET
We are closed daily from 1 to 2 p.m. ET.

Email and fax

To upload a document, click here.

Reporting tool quick links

We share links to outside websites to help you find useful and relevant information. Once you leave salliemae.com, any information you provide will be covered under the third-parties’ terms of use and privacy policy.

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